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Welcome
to the Nature-Design Customer Service Center.
This is where you will find the answers
to any questions you might have about shopping at Nature-Design.
We recommend that you begin by browsing through our Frequently Asked
Questions (FAQ) and Policies pages. If you are unable to find answers
to your questions in these pages, feel free to email our Customer
Service Department at nature_design@hotmail.com
Be sure to include your email address in your message.
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HOW TO ORDER :
Ordering from Nature-Design
is easy and fun! Once you find an item you would like to purchase,
simply click the "Add to Order" button in that product's description
page. You can check the contents of your shopping cart at any time
by clicking the "Veiw Cart" button at the top of the page. If you
decide to remove an item from your cart, just click "Remove" to
the right of the product you would like to remove. You can also
adjust the quantity of any product in your shopping cart. To do
this, type in the new quantity and click on the "Update Basket"
button at the bottom of the shopping cart page. Assuming the quantity
you have requested is available, you will now see the adjusted quantities
as well as your new subtotal (if you enter a quantity that is greater
than the quantity available, your purchase quantity will reflect
the maximum quantity available).
Once you have all of the items you would like
to purchase in your shopping cart, click the "Checkout" button at
the bottom of the page to begin the checkout process. It's that
simple!
For information on payment options, see our policies section on
Payment Methods.
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ORDER
STATUS :
If you placed an order more than 10 days
ago and would like to find out the status, please send an email
to nature_design@hotmail.com and
include your name, order number, and email address. A representative
will email you back with information about your order, such as if
it has been shipped, when it was shipped, or when we expect it to
be shipped.
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